Relevant Experience:
3-5 years working experience in social media marketing or as a Digital Media Specialist
Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
Demonstrable social networking experience and social analytics tools knowledge
Knowledge of online marketing and good understanding of major marketing channels
Adequate knowledge of SEO is a must
Positive attitude, detail and customer oriented with good multitasking and organizational ability
Responsibilities:
Have an understanding of search engine behaviour, social media, forums, blogs, ratings and reviews, etc. These are considered to be the most important and basic skills of a reputation manager.
Work towards enhancing and building the organization’s reputation by constantly measuring the effectiveness of your strategies.
Establish policies and procedures, systems and standards that will avoid any negative impacts on the organization. Reaching out to dissatisfied customers is an important procedure to control negative reviews. Moreover, focussing on forums, tweets, images, and writing effective blog posts, or publishing positive reviews is also the responsibility of a reputation manager.
Be well prepared for taking immediate action when the company’s reputation has been tarnished.
Research online to find out all the negative keywords associated with a brand or individual and publish positive content that can then neutralize the effect of the former.
Lead the management team in maintaining and improving the company’s reputation.
Handle difficult situations such as PR disaster and ethical manipulation of search engine results or reviews.
Qualifications:
BS/MS/ in Communications or MBA Marketing
Fluency in English Speaking
Job Details
Founded in 2008, Gaditek is a new age technology company that believes in employee-centricity. Over the past decade, we have grown from a team of 3 people and 1 product to over 550 employees, 15 internationally recognized brands in 7 different industries including Managed Cloud Services, Cyber Security, VbaaS, Athleisure, Lifestyle, Media & Publications, and Financial Services. At Gaditek, our employees choose to question and are expected to question everything around them, and then find ways to do things differently. The result? Amazing people, great teams, awesome business units, and people-centric culture that always end up going to new and unknown places.
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