Technical Writer

In a Nutshell:

GADITEK is excitedly seeking an experienced Technical Writer who is focused, capable of transforming complex, jargon-rich, and even vague technicalities into processes and fluent and easily-consumable, customer-centric, and effective documentation that are in line with our standard drafting requirements.

The ideal candidate will have experience managing and drafting document requirements and working with subject matter experts on breaking down and mapping software and/or service processes.

We need someone who loves research and writing about highly technical subjects. Someone who can take a deep dive into existing documentation as well as engage and learn from Subject Matter Experts (SMEs) and come back with content that is relevant, valuable, and actionable. Someone who is customer-centric and passionate about making sure their documentation helps customers complete their tasks. Someone who can write high-quality documentation that will enable our customers to readily use and adopt our products and service offerings.

We’re looking for someone who easily manages the right balance between productivity and quality, is open to feedback, and has the ability to handle pressure, meet deadlines, and remaining FOCUSED when 7 people are simultaneously seeking their opinion.

You will work as part of a team of one of our in-house brands and products, and help us achieve bold and meaningful milestones and targets that are spread across four quarters in a year. You will find yourself tested for creating content that allows us to turn the tide and achieve those amazing results.

Why is this role important for GADITEK’s work?

We believe that powerful ideas and technology in the hands of the right talent can change the world. And, these ideas can only be best spread with the written word.

We believe in and understand the joy of living in an age where change can happen instantaneously, without anyone knowing why and how it happened. We understand the power of change, of technology, and of words.

We believe that writers are powerful creative, are crucial for not just creating content, but visualizing a different and better future for the world. Hence, our technical writers are not just responsible for creating documentation.

For us, writers have in-depth understanding of our core business offerings, and hence can help tell us a different future— for us and for our customers and our employees.

Once you are here, you will:

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Crack the code for what makes our customers tick and how we can address their pain points

What does GADITEK offer you?

GADITEK is a new age company that is focused on just one thing: keeping you relevant in the market and in this age. We work hard. Harder than most other places of work, in the same hours. But we also purposefully find ways to allow our teams to enjoy work together.  As a result, we’re among the top IT and technology companies in Pakistan.

Working with us, you will never have to worry about being left behind in the market or losing your market value. You will always remain market competitive, work on challenging new projects that will require you to put your existing body of knowledge and experience to create amazing solutions that you’re proud of and helps us go to new places.

As a Technical Writer, we provide the opportunity for you to:

• Collaborate with people from different backgrounds such as interaction designers, business designers, mechanical engineers, graphic designers, and design researchers.
• Develop new human-centered experimental approaches to organizational design/development.
• Become part of a culture that lets you both learn and teach while working with people outside of your immediate area of expertise.
• Be challenged to think more holistically.

Relevant Experience:

• Preferably Bachelors in Computer Sciences
• At least 1 year of experience
• Excellent overall writing skills in a number of different styles/tones
• Impeccable spelling and grammar
• High comprehension of software like Microsoft Word, Google Docs, and WordPress
• Familiarity with keyword placement and other SEO best practices
• An understanding of formatting articles on the web