· Greet guests and provide them with superb customer service.
· Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
· Answer all client questions and incoming calls.
· Redirect phone calls to the appropriate department and take down messages.
· Accept all letters and packages, and distribute them to their appropriate departments.
· Monitor, organize and forward emails.
· Track and order office equipment and supplies.
· Maintain reception area to ensure that it remains clean and organized.
· Notify security guard about unescorted guests and emergency situations.
GLOBAL CITIZENSHIP SOLUTION