About Us:

  • Founded in 1996, GCS Information Technology Services, Inc. is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, business continuity support and services.
  • Our mission is to make technology work for our clients, whether that means implementing an onsite helpdesk, providing break/fix services, hosting complex applications, conducting network security audits on regular intervals, ensuring disaster recovery plans are in place and/or resolving problems with servers. GCS helps companies realize the full value of information technology from anywhere at any time.

Job Description

  • GCS Information Technology Services (Microsoft Midmarket Solution provider, Managed service provider) is looking for a self-driven Automation Engineer to join our team.
  • Selected person will
  • Build automations in Rewst, ConnectWise RMM, Liongard, and other tools.
  • Build and test new automations for clients.
  • Assist with onboarding new clients into the automation platform.
  • Proactively monitor client automation workflows for success

Job Responsibilities:

  • Write, design, and execute automated tests by creating scripts that run testing functions automatically.
  • Maximize test coverage for the most critical features of the system.
  • Determine the priority for test scenarios and create execution plans to implement these scenarios.
  • Write documentation for automated processes including test plans, test procedures, and test cases.
  • Build test automation frameworks.
  • Log and document bugs in the tracking system (ConnectWise); Besides writing automated tests.
  • Test Automation Engineers can still do exploratory testing when they need to understand how functionality manifests itself to the customer.

Qualification & Skills Required:

  • BS IT / CS / Software Engineering, MS will be preferred.
  • 3-5 years proven experience in Automation.
  • Previous roles in the MSP space, especially using MSP-centric tools from vendors such as ConnectWise, Datto, Kaseya, or NinjaOne
  • Skills with Microsoft Azure / 365
  • Experience using Web-API protocols such as REST or GraphQL, and working with JSON/YAML
  • Ability to set and maintain goals.
  • Ability to communicate well with technical and non-technical users, including following up on issues and projects.
  • IT skills: Windows, AD, Cloud/SaaS, Networking, Security
  • Ability to write good, clear documentation.

Nice to haves:

  • Experience with RPA products or tools like Microsoft Power Automate
  • Python / Jinja knowledge
  • Linux experience
  • SIEM / SOAR experience
  • Familiarity with Cybersecurity tools (EDR, vulnerability scanners, etc)
  • Database (SQL) Skills

Location: Lahore & Multan

Shift: Night (7pm-4am)


  • Market Competitive Salary
  • P.F
  • EOBI
  • Annual Bonus & Eid Bonus
  • Bi-Annual Performance Increments
  • Annual Leaves
  • Bereavement Leaves
  • Paternity Leaves
  • Marriage Leaves
  • Birthday Day Off

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
3 Years - 5 Years
Apply Before:
Mar 29, 2023
Posting Date:
Feb 28, 2023

GCS Information Technology Solutions

Information Technology · 11-50 employees - Lahore, Multan

pGreat Sys/p

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