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Job Description

Requirements:

a.       Maximum age limit 40 years.

b.      Minimum Bachelor’s Degree.

c.  Minimum 3-5 Years hands on post qualification call centre of banking industry experience as Supervisor in managing teams focused on critical operations, multiple shifts, logistic and administrative liaison;

d.      Oral and Written communication, leadership and team management skills;

e.       Interaction with end users (i.e. employee of NBP) to provide support regarding NBP products & service offered from Call Centre;

f.        To communicate and liaison with NBP management staff for planning, different campaigns and all type of reporting needs. 

g.      Good command over MS Office/ specifically Excel/Power point;

Manage and plan scheduling for Agents & allocate resources adequately where ever required and also responsible for agent performance.

Job Details

Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
30 - 40 Years
Minimum Education:
Bachelors
Degree Title:
Call center Supervisor
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Mar 06, 2020
Posting Date:
Feb 06, 2020
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GCS Private Limited

Security / Law Enforcement · 1-10 employees - Islamabad, Karachi

Security and Surveillance is GCS's core competency . We have won rich recognitions from dignitaries , law enforcement organizations and the executive administrations for our contribution to safeguarding the lives and properties in Pakistan.

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