Posted Oct 18, 2019 3 views
H-Tech Solutions (a subsidiary of GCS Group of Companies) is looking for Customer Support Representative for one of the leading banks of Pakistan. The person should possess strong communication skills, impressive leadership, the energy and motivation and to play a key role in a dynamic, growing technology-based company as he/she will be a front line of support to customer.
The said person should have at least a bachelor’s degree and at least 3 to 5 years of experience in a call center. Experience with as a phone banking officer is must.
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing banking products inside and out so that you can answer questions.
- Ensure customer satisfaction and provide professional customer support.
- Excellent written and verbal communication skills.
- Analytical – ability to examine problems effectively and evaluate alternate solutions
- Teamwork, Discipline, and time management
- Other related job responsibilities as assigned by Call Center Asst. Manager or Manager
- All assigned reports
Job Details
GCS Private Limited
pSecurity and Surveillance is GCS's core competency . We have won rich recognitions from dignitaries , law enforcement organizations and the executive administrations for our contribution to safeguarding the lives and properties in Pakistan./p
What is your Competitive Advantage?
Similar Job Titles
Customer Support Representative
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
