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Job Description

PLEASE NOTE: OUR OFFICE HOURS ARE MONDAY TO SATURDAY 5:00 PM TILL 2:00 AM

  • HANDLE COMPLAINTS, PROVIDE APPROPRIATE SOLUTIONS AND ALTERNATIVES WITHIN THE TIME. 
  • IDENTIFY AND ASSESS CUSTOMERS NEED TO ACHEIVE SATISFACTION.
  • RESOLVE CUSTOMER COMPLAINTS VERBAL & NON VERBAL.
  • MANAGE LARGE AMOUNT OF NCOMING CALLS
  • RESOLVE PRODUCTS OR SERVICES PROBLEMS BY CLEARIFYING THE CUSTOMER COMPLAINTS, DETERMINING THE CAUSE OF THE PROBLEM.SELECTING & EXPLAINING THE BEST SOLUTION TO RESOLVE THE PROBLEM.

Job Specification:

  • Should Read, Speak and Write Excellent English
  • Should have excellent command over English grammar, spellings and sentence structure.
  • Preferably 1 year experience in verbal/non-verbal customer support.
  • Have excellent computer typing skills.
  • Be enthusiastic and quick learner
  • Possess keen interest in image editing and design with knowledge of Adobe Photoshop, Acrobat Reader, Word and Excel software packages.
  • Ability to multi-task, prioritize and manage time effectively
  • Customer orientation and ability to adapt/respond to different types of characters

 

 

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulshan-e-Iqbal, Karachi, Pakistan
Gender:
Male
Age:
16 - 25 Years
Minimum Education:
Intermediate/A-Level
Degree Title:
BACHLORS
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Oct 25, 2017
Posting Date:
Sep 25, 2017
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GE Solucions

Information Technology · 11-50 employees - Karachi

GE Solucions Private Limited is privately owned company offer variety of online services to their clients globally.

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