This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Sep 25, 2017 2 views
PLEASE NOTE: OUR OFFICE HOURS ARE MONDAY TO SATURDAY 5:00 PM TILL 2:00 AM
- HANDLE COMPLAINTS, PROVIDE APPROPRIATE SOLUTIONS AND ALTERNATIVES WITHIN THE TIME.
- IDENTIFY AND ASSESS CUSTOMERS NEED TO ACHEIVE SATISFACTION.
- RESOLVE CUSTOMER COMPLAINTS VERBAL & NON VERBAL.
- MANAGE LARGE AMOUNT OF NCOMING CALLS
- RESOLVE PRODUCTS OR SERVICES PROBLEMS BY CLEARIFYING THE CUSTOMER COMPLAINTS, DETERMINING THE CAUSE OF THE PROBLEM.SELECTING & EXPLAINING THE BEST SOLUTION TO RESOLVE THE PROBLEM.
Job Specification:
- Should Read, Speak and Write Excellent English
- Should have excellent command over English grammar, spellings and sentence structure.
- Preferably 1 year experience in verbal/non-verbal customer support.
- Have excellent computer typing skills.
- Be enthusiastic and quick learner
- Possess keen interest in image editing and design with knowledge of Adobe Photoshop, Acrobat Reader, Word and Excel software packages.
- Ability to multi-task, prioritize and manage time effectively
- Customer orientation and ability to adapt/respond to different types of characters
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
Male
Age:
16 - 25 Years
Minimum Education:
Intermediate/A-Level
Degree Title:
BACHLORS
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Oct 26, 2017
Posting Date:
Sep 25, 2017
GE Solucions
Information Technology · 11-50 employees - Karachi
GE Solucions is a privately held company operating in ecommerce business since 2011.
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