Customer Support Executive

GE Solucions Verified

Karachi , Pakistan

Posted Jan 07, 2019 210 views Report Job

PKR. 15,000 - 18,000/Month

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Job Description

  • Individual having the ability to read, write, and speaks English fluently with good American or Neutral accent “ONLY”.
  • English communication and computer proficiency is required.
  • Web savvy individual with in-depth knowledge of the Internet, search engines, and ecommerce site functionality
  • Strong writing skills and communication skills.
  • Proven customer support experience is mandatory.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Manages complex transactional or emotional customer situations promptly and professionally.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods.
  • Excellent communication and presentation skills.
  • Ability to multi-task, priorities, and manage time effectively.
  • Should be able to assure 100% customer satisfaction.
  • Communicate timely correspondence back to customers, track and resolving any issues.
  • Answer calls professionally and provide information about products and services.
  • Maintain healthy relationships with existing customers to retain them.
  • Responding to the customer’s queries within the given time frame.                                      

Additional Requirements:

  • Online Web store experience preferred with exposure to online store tools such as eBay and Amazon.
  • International customer support experience will be favored

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulshan-e-Iqbal, Karachi, Pakistan
18 - 25 Years
Minimum Education:
Career Level:
Fresh - 1 Year
Apply Before:
Feb 07, 2019
Posting Date:
Jan 07, 2019
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GE Solucions

Information Technology · 11-50 employees - Karachi

pGE Solucions Private Limited is privately owned company offer variety of online services to their clients globally./p

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