Posted Apr 13, 2018 5 views
·Participation in providing training to clients as required.
·Installing and configuring computer hardware operating systems and applications.
· Monitoring and maintaining computer systems and networks.
·Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
·Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
·Replacing parts as required.
·Providing support, including procedural documentation and relevant reports.
·Responding within agreed time limits to call-outs.
·Working continuously on a task until completion or refer to the next shift, if appropriate.
·Prioritization and managing many open cases at one time.
·Rapidly establishing a good working relationship with customers and other professionals.
·Testing and evaluating new technologies.
Job Details
Glaxy Broadcasting Network (Pvt) Ltd
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