Posted May 07, 2020 2 views
- Candidates able to work in Night Shift are encourged to Apply.
- Preference will be given to thoes candidates , who have prior Experience with US or UK based Call Centre Industry, as IT Manger.
- Its a NIGHT SHIFT JOB! Office timings are from 9 PM till 6 AM with weekends Off.
- Please read JD before Applying!!
Responsibilities
- Manage information technology and computer systems
- Plan, organize, control and evaluate IT and electronic data operations
- Manage IT staff, communicating job expectations
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Identify problematic areas and implement strategic solutions in time
- Audit computer systems and assess their outcomes
- Preserve assets, information security and control structures
- Handle annual budget and ensure cost effectiveness
Requirements
- Proven working experience as an IT Manager or relevant experience in any US or UK based CALL CENTER
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Expertise in data centre management and data governance
- Hands-on experience with computer networks, network administration and network installation
- Ability to manage personnel
- BS in Computer Science, MIS or similar field
Job Details
Global Bridge Communications
pGlobal Bridge Communications (GBC) is a Lahore Pakistan based multi services providing company established in 2005 with an aim to offer a wide range of services around the globe. Our area of expertise include Call Center Services , BPO services , Web solutions , Develop business softwares , SMS marketing & VoIP services. Global Bridge Communications (GBC) prime mission is to provide a seamless extension of our clients customer relationship management process by being a premier provider of customer acquisition, customer care and retention services. To build strong client relationships and strategic partnerships through quality people, excellent services and superior technology resulting in an exceptional CRM product and outsourcing value. Our Key Values We maintain the highest standards of integrity and honesty We commit our capabilities, meet every commitment and keep our clients and colleagues informed at all times We earn the complete trust of each other, our clients and their customers We show respect for individuals - both our clients and our colleagues We strive for continuous improvement in everything we do We have fun, celebrate our successes and approach all challenges in a positive and optimistic manner Our Interactions With every customer our employees interaction: Quickly and precisely assess the total picture of the customers needs. Examine possibilities for selling better solutions for those needs. Build stronger relationships using Optimize Interactive Services. Training in handling high-value customer accounts and confidentiality. We strive for continuous improvement in everything we do Capture real buying behavior data to help with strategic decision making. This integrated and holistic approach to servicing customers: Enhances the customers brand experience and emotive loyalty. Gives our clients voice-of-the-customer feedback on which to base strategic decisions. Increases the long-term value of your customers portfolio./p
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