Posted Sep 23, 2021 17 views
Globosoft is looking to hire CSR for a USA-based client.
- This position requires work from evening to midnight.
- The ability to multi-task while paying close attention to details is a must.
- The primary function of this position is to receive customer calls and to cost-effectively direct and dispatch vehicles strategically while providing our customers with the best possible service.
Job Requirements:
- Answering calls from various Customers
- Dispatching and maintain contact with drivers throughout the day
- Coordinate and dispatch multiple drivers, as well as being able to readjust to last-minute changes and work to reroute drivers to the scheduling or rerouting of emergency calls
- Build strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes
- Willing to perform other duties during specific campaigns as directed by the supervisor.
Qualifications:
- Excellent English speaking skills (preferable American English)
- Cab or Limo dispatch experience
- Strong work ethic, self-motivated, and very organized
- Strong desire to help people and solve challenging problems
Skills:
- Call Handling, CSR Dispatching, Inbound Calls
Job Details
Globosoft Technologies
Globosoft Technologies is full services technology solution provider to small, medium and enterprise customers. Our mission is help companies gain and maintain competitive advantage by delivering end to end e-business, information technology & networking solutions.
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