- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Skills
Job Details
GoZayaan is an Online Travel Aggregator catering to the needs of travelers all over Pakistan. GoZayaan aims to provide a one-stop online travel solution for booking local and international flights, reserving hotel rooms and planning trips and tour experiences all over the country. Their mission is to transform the travel industry in Pakistan via tech-driven innovation and provide ease and convenience to travelers every step of the way.
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