Job Description
Individuals are required to initiate calls.
Should be able to influence customers to buy or retain the product & service for the branding and marketing purpose.
Should be able to meet and exceed the targets consistently.
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Enhances organization reputation by exploring opportunities to add value to job accomplishments.
Understand customer problems and resolve according to company policy.
Inform customers by explaining procedures; answering questions; providing information.
SKILLS
Excellent organizational and leadership skills
Ability to work under pressure
Knowledge of telephone equipment and relevant computer programs
Working knowledge of MS Office
Outstanding communication and negotiation abilities.
Experience in customer service is essential
Proficient in English.
Ability to multi-task, set priorities and manage time effectively
pGraana is group of companies dealing mainly in prime real estate projects. Graana Group of Companies comprises of subsidiary companies including Hadid Builders and Developers, Brando Marketing, Graana.com, Graana Artec, Graana Fund, Graana Foundation, Agency21, Graanic, AOP, and IqbalInstitute of Policy Studies./ppThe Graana Group Headquarters is based in Islamabad, Pakistan with operations in Pakistan and UK. Aggressive expansion plans are also in place for more offices and operations nationwide and across theglobe./p