Customer Service Executive - Inbound

Grab Tech Solutions Verified

Karachi , Pakistan

Posted Dec 16, 2020 191 views

PKR. 45,000 - 50,000/Month

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Job Description

  • Will be responsible for answering customer calls
  • Completing a trouble ticket and submitting to our Senior CSR staff for review and follow up
  • The candidate will need to thoroughly collected the required data from the customer along with the concerns and advise customer that they will get a follow up within 24 hours of submission of the request.
  • Ability to use simple navigation of the internet to find data
  • Experience using Google Sheets is a must
  • Easily adapts to changes in processes as needed
  • Attention to detail
  • Excellent accuracy in data entry
  • English fluency speaking is a must requirement
  • 5 Days a week only. (Saturday & Sunday off)
  • Night Shift Only

Initial interview will be conducted on Skype due to Covid-19.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Age:
22 - 45 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 5 Years
Apply Before:
Jan 17, 2021
Posting Date:
Dec 16, 2020
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Grab Tech Solutions

Information Technology · 1-10 employees - Karachi

pGrab Tech Solutions/p

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