Customer Support Representative

Grab Tech Solutions Verified

Karachi , Pakistan

Posted May 11, 2021 166 views

PKR. 45,000 - 50,000/Month

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Job Description

  • Handling USA customers Inbound Calls & Email Correspondence are the major tasks.
  • Completing a trouble ticket and submitting request for a follow up.
  • The candidate will need to thoroughly collect the required data from the customer along with the concerns and advise customer that they will get a follow up within 24 hours of submission of the request.
  • Ability to use simple navigation of the internet to find data
  • Experience using Google Sheets is a must
  • Easily adapts to changes in processes as needed
  • Attention to detail
  • Excellent accuracy in data entry
  • English fluency speaking is a must requirement
  • 5 Days a week only. (Saturday & Sunday off)
  • Night Shift Only

3 Months probation period

Job Timings: 7PM - 4AM (Sat-Sun) off

Job Details

Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Age:
20 - 40 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jun 11, 2021
Posting Date:
May 11, 2021
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Grab Tech Solutions

Information Technology · 1-10 employees - Karachi

pGrab Tech Solutions/p

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