• Greet customers and communicate with them with a view to determine their orders
• Take customers’ orders and punch them into the restaurant order database
• Ensure that correct order has been punched in
• Provide customers with information on daily specials and discount deals
• Take payments and tender change
• Ensure that the counter area is kept clean and organized at all times
• Service customers’ requests and complaints and make sure that any serious complaint is brought to the notice of the restaurant manager
• Tally cash at the end of each shift
• Ensure that sufficient change has been procured from the bank prior to shift
• Create and maintain cash reports at the end of each day
Grand Capital Hospitality and Catering (PVT) LTD.