GCS Information Technology Services (Microsoft Midmarket Solution provider, Managed service provider) is looking for self-driven Cloud Engineer to join our team.
Provide remote support to users, who can be staff and clients in USA, and troubleshoot any problems that arise.
The selected candidates will work with in full coordination with technical staff such as Sr. System Administrator, Chief System Architects, and other team members.
If you are passionate about learning and acquiring new skills in this field, do not miss this opportunity.
Founded in 1996, GCS Information Technology Services, Inc. is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, business continuity support and services.
Our mission is to make technology work for our clients, whether that means implementing an onsite helpdesk, providing break/fix services, hosting complex applications, conducting network security audits on regular intervals, ensuring disaster recovery plans are in place and/or resolving problems with servers. GCS helps companies realize the full value of information technology from anywhere at any time.
Gather client requirements, assess, and design cloud system architecture / solutions as per requirement.
Install, configure, and maintain virtual servers and services in cloud.
Install, configure, and manage cloud services such as O365, AWS, Azure or GCP Services and components.
Configure and manage all modules of O365 and make sure to optimize configuration for better performance and security.
Install, Configure Microsoft Exchange Servers.
Migration to Office 365 from different email systems, like Exchange on-premises, Gmail/Google workspace,
Troubleshoot issues with cloud servers and clients’ computing devices such as Intune etc.
Experience in email migrations from different systems to Office 365.
Experience in Fileserver migrations to SharePoint Online.
Experience in managing and supporting Office 365 platform services, like Exchange online, SharePoint Online, Teams, OneDrive.
Ensure to manage and optimize licensing needs of O365 and other cloud services for each client.
Work on tickets/incidents related to cloud services, escalated by L0/L1 team.
Work on tasks/assignments given by Cloud Lead, or senior management.
Coordinate with Microsoft for any support and queries.
Monitor the performance of cloud servers and services by analyzing logs or performance problems.
Maintain documentation about cloud systems to ensure that operations are performed efficiently and effectively.
Monitor performance and capacity to ensure that they are operating within established parameters.
Optimize cloud hardware specs for better performance and security.
Take necessary measures for capacity, storage planning, and database performance for cloud services.
Diagnose and resolve cloud infrastructure related issues in all areas such as virtual hardware, software, networking, and system issues.
Timely upgrade hardware and software on required frequency with client’s approval.
Timely update / upgrade all servers and other equipment patches and firmware.
Research and recommend new approaches to improve system environment / devices.
Manage comprehensive documentations for cloud services and their configuration detail.
Education: Degree in IT / CS / Cloud Computing or a similar filed
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