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System Administrator

GCS Information Technology Solutions

Multiple Cities, Pakistan

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Posted Oct 05, 2022 305 views

About Us:

Founded in 1996, GCS Information Technology Services, Inc. is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, business continuity support and services.
Our mission is to make technology work for our clients, whether that means implementing an onsite helpdesk, providing break/fix services, hosting complex applications, conducting network security audits on regular intervals, ensuring disaster recovery plans are in place and/or resolving problems with servers. GCS helps companies realize the full value of information technology from anywhere at any time.

Shift: 8pm-5am

Job Mode: On-Site

Job Description

IT support relating to technical issues involving core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware.
Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Engineer and implement system solutions for customers using technologies that meet their needs.
Implement and support disaster recovery solutions.
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
System documentation and consulting services to include system reviews and recommendations.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Work through a daily schedule that has been established through the dispatch process.

Skills and Experience desired

2-4 years of IT or related experience.
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWALL CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred
BS, in computer science or a related field preferred.
Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care.
Diagnosis skills of technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization’s key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast-moving environment

Skills

MCSE CCNA Linux System Microsoft Systems Engineering Active Directory MySQL Windows System Administration Operating System Administration

Job Details

Industry:

Information Technology

Functional Area:

Computer Networking

Total Positions:

5 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Multan, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Degree Title:

IT or CS

Career Level:

Experienced Professional

Minimum Experience:

4 Years

Apply Before:

Nov 05, 2022

Posting Date:

Oct 05, 2022

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.