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Posted May 03, 2022 17 views
Qualifications
- GCS Information Technology Services (Microsoft Midmarket Solution provider, Managed service provider) is looking for self-driven System and Network Support Engineers to join our team.
- Provide remote support to users, who can be staff and clients in USA, and troubleshoot any problems that arise.
- The selected candidates will work with in full coordination with technical staff such as Sr. System Administrator, Chief System Architects, and other team members.
- If you are passionate about learning and acquiring new skills in this field, do not miss this opportunity.
- Founded in 1996, GCS Information Technology Services, Inc. is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, business continuity support and services.
- Our mission is to make technology work for our clients, whether that means implementing an onsite helpdesk, providing break/fix services, hosting complex applications, conducting network security audits on regular intervals, ensuring disaster recovery plans are in place and/or resolving problems with servers. GCS helps companies realize the full value of information technology from anywhere at any time.
- Provide remote support to end users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS etc.
- Remotely Configure, troubleshoot computer hardware, software, systems, networks, printers and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks.
- Responding in a timely manner to service issues and requests
- Remotely diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing.
- Provide remote administration and end user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.
- Perform remote administration and maintenance of network devices like switches, firewalls, access points etc.
- Perform installation and maintenance of Threat management systems like Antivirus, Content management, UTM devices.
- Monitor Data backup and recovery operations remotely.
- Fluency in English communication
- Amenable to a flexible work schedule, as the need arises.
- Able to work on the remote tools and support users/clients remotely
- IT Infrastructure background, understanding of servers and AD.
- Some O365 skills and experience
- Knowledge of Hosted Email platforms.
- Ability to prioritize tasks based on urgency and importance.
At least one or more certifications/trainings in the following:
- Microsoft Office 365
- MS Windows Server
- MS Exchange
- MCSE, MCITP or MCSA
- Minimum 1 years’ experience as a Technical/Network Support Engineer/Internee.
- Experience in Windows Server 2012/2016/2019, AZURE, and AWS
- Experience in Managing and administrating firewalls.
- Anti-virus installation cleans up and protective measures.
- Motivation to learn new skills and technologies.
- Particularly we are looking for candidate to be able to learn Managed Service Providers’ software “Connect Wise and Automate”.
- Bachelor’s Degree in Information Technology, Computer Science, or other relevant fields.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
20 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Jun 03, 2022
Posting Date:
May 03, 2022
GCS Information Technology Solutions
Information Technology · 11-50 employees - Lahore, Multan
pGreat Sys/p
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