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Trainee Engineer System / Network Support

GCS Information Technology Solutions Unverified

Multan , Pakistan

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Posted Sep 27, 2022 576 views

  • GCS Information Technology Services (Microsoft Midmarket Solution provider, Managed service provider) is looking for self-driven Trainee Engineer- System & Network Support to join our team in Multan.
  • Provide technical support to users, who can be staff and clients in the USA, and troubleshoot any problems that arise.
  • The selected candidates will work within full coordination with technical staff such as Sr. System Administrator, Chief System Architects, and other team members.
  • If you are passionate about learning and acquiring new skills in this field, do not miss this opportunity.

About Us:

  • Founded in 1996, GCS Information Technology Services, Inc. is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, business continuity support, and services.
  • Our mission is to make technology work for our clients, whether that means implementing an onsite helpdesk, providing break/fix services, hosting complex applications, conducting network security audits at regular intervals, ensuring disaster recovery plans are in place, and/or resolving problems with servers. GCS helps companies realize the full value of information technology from anywhere at any time.

Responsibilities:

  • Configuring, troubleshooting computer hardware, software, systems, networks, printers, and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks.
  • Responding in a timely manner to service issues and requests
  • Provide remote support to end-users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS etc.
  • Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing.
  • Provide administration and end-user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.
  • Perform administration and maintenance of network devices like switches, firewalls, access points etc.
  • Perform installation and maintenance of Threat management systems like Antivirus, Content management, UTM devices.
  • Monitor Data backup and recovery operations.

Skills Required

  • Fresh Graduates are encouraged to apply
  • Fluency in English communication Is must.
  • Amenable to a flexible work schedule, as the need arises.
  • Ability to prioritize tasks based on urgency and importance.
  • At least one or more certifications/training in the following:

Microsoft Office 365 ,MCSE or MCSA ,CCNA

  • Motivation to learn new skills and technologies. Particularly we are looking for candidates to be able to learn Managed Service Providers’ software “ConnectWise and Automate”.
  •  Should have excellent logical thinking, problem-solving, design, and debugging skills
  •  Excellent written and verbal technical communication skills

Qualifications

  • Bachelor’s Degree in Information Technology, Computer Science, or other relevant fields.

Shift: Night (6pm-3am)

Job-Mode: On-Site

Skills

Cisco Networking Devices Command Computer Network Operations Cloud Computing Knowledge Microsoft Azure MCSA Microsoft Servers CCNA MCSE

Job Details

Industry:
Information Technology
Functional Area:
Computer Networking
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Multan, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
IT or CS
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Oct 28, 2022
Posting Date:
Sep 27, 2022

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
20-29%

GCS Information Technology Solutions

Information Technology · 11-50 employees - Multan
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