This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Oct 12, 2021 8 views
PKR. 35,000 - 50,000/Month
We are looking for a qualified Customer Support Executive who will offer excellent customer service and after-sales support. You should display excellent interpersonal and communication skills as well as a professional appearance. You should have a basic understanding of how to talk to customers.
Job Description
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Taking feedback from the customers.
- Negotiating the terms and conditions with the customer.
- Contributing the work to the company's knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company's rules and regulations.
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
23 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 5 Years
Apply Before:
Nov 13, 2021
Posting Date:
Oct 12, 2021
Green Future Properties (Pvt.) Ltd.
Real Estate/Property · 1-10 employees - Lahore
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