This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Feb 24, 2020 1 views
PKR. 30,000 - 50,000/Month
The ideal candidate loves talking to people and proactively solving issues.
You will be responsible for converting customers into passionate evangelists
Skills:
- 1+ years of customer care representative experience
- Strong phone and verbal communication skills along
- Excellent communication skills and customer-focused mind.
- Demonstrated reputation in a pre-sales environment.
- Ability to recognize the demands on of the clients.
- Ability to work independently and to be proactive.
- Ability to control outward emotions while handling interpersonal relationships with empathy.
Desired Qualifications:
- Communicate with customers via phone, email and chat
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Responsibility:
- Provide accurate, valid and complete information
- Keep records of customer grievances and transfer to the relevant department.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Support sales efforts with in-depth product and business knowledge.
- International clients dealing with exposure
- To maintain a thorough knowledge of the company’s products and service offerings
Skills
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Mar 24, 2020
Posting Date:
Feb 24, 2020
Green Gate (Pvt) Ltd
Call Center · 1-10 employees - Karachi
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