Follow up to ensure that appropriate actions were taken on customers’ request
Answer calls professionally in Urdu to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. Candidates with creative thinking and new ideas are highly preferred for this position.
We are a hyper local mobile e-commerce platform that is transforming the shopping experience for people like you, by connecting you to your favorite stores. Our aim is to take out the pain of something as little as Grocery Shopping and free up your time to do better things in life.