Gs Global is seeking a dedicated Telesales Representative to join our dynamic sales team. This role focuses on engaging potential customers through effective cold calling and delivering compelling sales pitches to generate interest and close sales. The ideal candidate has excellent English speaking skills and a minimum of six months experience working on international campaigns, preferably targeting the UK market. This position involves managing a team of 30 persons, providing leadership and guidance to drive sales performance and achieve company targets.
In this role, you will utilize your active listening and negotiation skills to understand customer needs accurately and address their concerns effectively. You will also be responsible for accurate sales reporting to monitor performance and support strategic decision-making. The position demands a results-driven professional with strong communication abilities and the capability to manage a sizable sales team in a fast-paced environment.
Responsibilities
- Conduct outbound cold calls to prospective clients in international markets, with a focus on the UK.
- Deliver persuasive sales pitches to introduce products and services, highlighting key benefits to prospective customers.
- Manage and lead a team of 30 telesales representatives, providing coaching, motivation, and performance feedback.
- Monitor team performance metrics, set targets, and implement strategies to meet or exceed sales goals.
- Utilize active listening techniques to understand customer needs and objections thoroughly for effective resolution.
- Negotiate terms, prices, and contracts to close sales while maintaining positive client relationships.
- Maintain accurate and up-to-date sales records and reports to track individual and team progress.
- Collaborate with marketing and product teams to align sales strategies and improve customer engagement.
- Handle customer inquiries and provide timely solutions to ensure high levels of customer satisfaction.
- Participate in training sessions to enhance product knowledge and refine sales techniques continuously.
Skills
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