Sales / Marketing Analytics Specialist

Guard Agriculture Research & Services (Pvt) Ltd.

Lahore , Pakistan

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Posted Nov 27, 2025 109 views Report Job

PKR. 60,000 - 70,000/Month

Analyze customer interactions, ticket data, and service trends to identify patterns, root causes, and improvement opportunities.
Develop dashboards and performance reports within Salesforce to track KPIs such as response time, resolution time, CSAT, NPS, and customer lifecycle metrics.
Optimize CRM workflows, data mapping, and automation to improve service productivity and data accuracy.
Collaborate with Customer Care leadership to enhance processes and improve customer satisfaction.

Required Qualifications

Master s degree in Business, Marketing, Data Analytics, Economics, or related field.
2–3+ years of experience in Sales, Marketing, Customer Care Analytics, or related role.
Advanced proficiency with Salesforce CRM (reports, dashboards, workflow rules, automations).
Hands-on experience with Amazon Seller Central or Vendor Central analytics.
Strong understanding of US and Canadian retail/e-commerce markets.
Strong analytical skills with ability to interpret complex data sets.Excellent communication and presentation skills.
Advanced Excel or Google Sheets skills (pivot tables, lookups, modeling).

Skills

Cross functional Relationships Customer Satisfaction Management Analytical Skills

Job Details

Industry:

Agriculture / Fertilizer / Pesticide

Functional Area:

Marketing

Total Positions:

1 Post

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Age:

25 - 33 Years

Minimum Education:

Masters

Degree Title:

Bachelor’s degree in Business, Marketing, Data Analytics, Economics, or related field.

Career Level:

Entry Level

Experience:

1 Year - 2 Years

Apply Before:

Dec 28, 2025

Posting Date:

Nov 27, 2025

Guard Agriculture Research & Services (Pvt) Ltd.

Agriculture / Fertilizer / Pesticide · 101-200 employees - Lahore

Guard Group of companies is an established group of companies since 1948. Guard Agriculture Research & Services Pvt Ltd. specializes in seed development research and marketing. We introduce ourselves as part of an established group of companies, Guard Group, having 62 years experience of working internationally with sound financial capability and important business contacts with highly qualified professionals team.