Posted Feb 15, 2019 4 views
Position Summary:
PERFORM is introducing the position of IT/Applications Support Officer. The selected candidate under the guidance of Director MIS/GIS will serve as technical hardware / Software assistance and support to the staff. Responds to queries, run diagnostic programs, isolates problem, and determine and implements solution. It is mandiatory to have vast knowledge of Microsoft Dynamic GP.
Responsibilities:
- Administer, support and maintain desktops, laptops, mobile devices, peripherals and all associated operating systems and applications for users.
- Responsible for the setup and configuration of computers with the required software for new users.
- Responsible for any physical work related to the computers’ hardware issues and moving workstations to another location.
- Work service requests and help desk tickets. Responsible for maintaining helpdesk support ticketing system.
- Responsible for installing, configuring, testing, and maintaining operating systems, application software and system management tools; Access Points, Switches & Firewalls.
- Responsible for the highest levels of systems and infrastructure availability via data backups and disaster recovery operations.
- Responsible in the compilation and maintenance of IT inventory of hardware and software.
- Responsible for prioritizing the IT related issues of users/staff and proactively resolving them.
- Provide training to clients in the use of system, applications & IT inventory.
Supportive Tasks:
- Server maintenance and provide daily routine examination including monitoring internet services; installing, maintaining, and upgrading servers; Google/Cloud drives and related equipment.
- Assist in implementation of Systems and IT Policies.
- Installing, maintaining, and upgrading of Routers, Hubs, firewall, VPN Concentrators etc.
- Collaborate in the design of information and operational support systems.
- Assist in the preparation of technical documentation.
- Perform other duties as assigned by the management.
- Active directory management.
Job Details
Gumcorp (Pvt.) Ltd
Gumcorp (Pvt.) Ltd/strong is the largest producer of gum base in Pakistan having thirty years of experiences in the confectionery and allied industry. We started as producers of packaging material in 1967 and entered the gum base industry in 1980 as an agent of an international gum base producer.is the largest producer of gum base in Pakistan having thirty years of experiences in the confectionery and allied industry.
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