• Diagnose and trouble shoot technical issues related to hardware, network, system and software.
  • Keen understanding of the issues/requirement of the task.
  • Training of engineers in coordination for day to day task management.
  • Track computer system issues through to resolution, within agreed time limits
  • Consistent coordination with clients along with a series of actions, using different tools and for follow ups/feedback.
  • Coordination with internal team for accomplishment of the project/task.
  • Ensure all issues are properly logged
  • Efficient Management of multiple open issues/tasks
  • Report making
  • Building and maintaining an ongoing relationship with clients and engineers
  • Record maintenance of task/activities.
  • Confer with task / project personnel to identify and resolve problems.
  • Ownership of position / Assigned work.

Job Details

Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gulberg, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSIT/CS/Telecom Engineers/Computer Engineers/BS/BCS/MCS
Career Level:
Entry Level
Experience:
1 Year - 3 Years
Apply Before:
May 29, 2021
Posting Date:
May 05, 2021

H-Tech Supports

Information Technology · 51-100 employees - Lahore

H-Tech Supports are headquartered in France, but operational in more than 50 countries. Our engineers, many of whom are multi-lingual, range from level 1 through to level 3 across a broad spectrum of vendor technologies and we pride ourselves on being able to assist in almost any situation.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Assistant Manager IT

Posted Mar 27, 2024
I found a job on Rozee!