Service Delivery Coordinator (IT Projects)

H-Tech Supports Verified

Lahore , Pakistan

Posted Jan 29, 2021 39 views

PKR. 25,000 - 45,000/Month

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Job Description

Manage the overall operation of the ticketing workflow 

  • Communication with international clients on new and scheduled tickets
  • Vendor management for hunting suitable engineers for the tickets
  • Negotiation with Client and Vendor on the rates to mature the ticket 
  • Liaison with internal IT team to get the ticket completed 
  • Liaison with the end client to check issue has been resolved or not

• Update scheduled task in Google drive sheets and on internal portal

  • Tracking of each client's requirement
  • Strong Follow ups

• Any other task assigned by the manager/lead

  • Proactive Monitoring

Job Details

Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSIT/CS/BS/BCS/MCS/BBA/MBA/Bachelors/Masters
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Fresh candidates and females are also encouraged to apply.)
Apply Before:
Mar 01, 2021
Posting Date:
Jan 29, 2021
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H-Tech Supports

Information Technology · 11-50 employees - Lahore

H-Tech Supports

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