Product market research on e-commerce channels.
Handling order Fulfillment life cycle for online sales.
Can handle orders, complaints via phone, email, chat or social media.
Managing stock and ensuring availability of inventory and reporting.
Handling logistics in transit issues, suggesting solutions on run time accordingly.
Handling customer pre and post sales queries and issues.
Communicating with customers through various channels social media and direct channels.
Strong multi-tasking skills and can prioritize tasks and time.
Hands on experience of tools like MS Excel, MS Word
Ability to manage social media tasks
Prepare product or service reports by collecting analyzing customer information.
Adding & Editing product data accordingly time to time.
Develop, implement, and manage strategic marketing plans to grow online sales while meeting established profitability objectives.
Manage website content for completeness, accuracy, and presentation.
Consistently drive innovation and bring disruptive ideas: evaluate competitors, bring fresh content ideas
Aid in launching big global launches and initiatives
Selling experience on online channels including Amazon, eBay, Walmart and/or Sears.
We create sports products.