Posted May 14, 2026 79 views
Hajumrah is seeking a motivated Telesales Executive to join our dynamic team in Faisalabad. This full-time position allows for some flexible work-from-home arrangements. The successful candidate will lead outreach efforts to potential customers via phone and email, effectively presenting travel packages, handling inquiries, and closing sales. The role includes managing customer databases, delivering exceptional customer service, and achieving established sales targets. In addition to direct sales responsibilities, the Telesales Executive will manage a team of five individuals, providing guidance, training, and support to drive overall team success and performance.
The ideal candidate must possess excellent communication and interpersonal skills, a proven record of sales achievement, and the ability to work both independently and collaboratively. Experience in customer service, tele-sales, or the travel industry is highly valued. Responsibilities also include training customers on products and services, negotiating effectively to secure sales, and continuously improving customer relationships. A high school diploma is required, while a degree in Business or related fields is advantageous.
Responsibilities
- Conduct outbound cold calls and follow-up calls to potential and existing customers to generate sales opportunities and close deals.
- Manage and update customer relationship management databases to ensure accurate and organized client information.
- Provide detailed information and support regarding travel packages, offers, and policies to customers.
- Resolve customer inquiries and concerns promptly to ensure high levels of customer satisfaction.
- Achieve and exceed monthly and quarterly sales targets through effective sales techniques and negotiation.
- Coordinate and deliver training sessions to customers highlighting product features and usage benefits.
- Lead, supervise, and motivate a team of five telesales representatives to meet team sales goals.
- Monitor team performance, provide constructive feedback, and implement strategies to enhance productivity.
- Collaborate with other departments to streamline processes and improve the customer experience.
- Maintain a professional and positive attitude during all interactions to uphold the companys reputation.
- Prepare regular reports on sales activities, results, and forecasts for management review.
- Stay updated on industry trends and competitors to adjust sales strategies as necessary.
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