Posted Aug 04, 2021 14 views
The WorkForce Planner will be specifically responsible for:
- Creating and maintaining staff schedules
- Providing staff cover for sick leave, annual leave, and long-term leave
- Scheduling service user appointments and visits according to care plans and staff availability
- Entering scheduling data on the system and generating schedules
- Contacting care workers and service users advising of any changes
- Understanding the services to be provided and ensuring that service is provided as outlined in-service agreements
- Ensuring that any urgent service requests are actioned and ensuring that service is delivered in line with care plans
- Maintaining the staff and service user database, including service user admission, hospital admission and discharge
- Accurately maintaining staff and service user records in order to generate statistics and reports
- Maintaining call–in and retention report information and generating reports as required
- Understanding and adhering to company policies and procedures
- Keeping the Manager updated regarding any conflict in schedules
- General office administration duties
Generic Duties:
In addition to specific responsibilities, the role will also be responsible for ensuring:
- The maintenance of confidentiality of all information unless otherwise permitted by management
- Full compliance with the company’s vision, values, policies, and procedures
- Compliance with legislation and GSCC Code of Conduct as reflected in company procedures
- Undergo training and professional development as directed by the company
- Work in a manner that promotes teamwork and a collegial environment
- Active and positive promotion of the company’s image and brand
- Other duties that may be assigned by management
Job Details
Halo Informatics
We are a software development and business process outsourcing company providing enterprise level solutions to the health and social care sector. We enable our partners to use our technologies to improve the way they serve their customers; or alternatively we take on responsibility of serving our partner's customer on their behalf. Our agile software development team have a wealth of experience in creating bespoke software solutions in highly regulated and competitive industries such as health care, social care, human resource management, IoT and property management.
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