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Customer Services Representative

Hanif Group of Industries Verified

Lahore, Pakistan

Posted Oct 03, 2016 2 views

PKR. 10,000 - 15,000/Month

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Job Description

To greet customers, handle queries and complaints in accordance with the defined customer servicing standards and SOPs of the organization.

To ensure that the customer details and other relevant data is completely entered into the organization`s CRM system against all calls (via a predefined schedule) and proper documentation is maintained as per established policies and procedures.

To make sales lead calls to customers & follow-up with all potential customers who have shown interest in company products and services and close the sale at earliest.

To provide feedback to supervisors on important issues/problems cited by the customers.

Taking ownership and ensuring resolution of these issues/problems to ensure customer retention.

Specific Tasks

  • Phone Calls
  • Emails
  • Assistant

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Degree Title:
Matric / O-level
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Nov 02, 2016
Posting Date:
Oct 03, 2016
Show fewer details Read full job description

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Hanif Group of Industries

Manufacturing · 51-100 employees - Lahore

Hanif Group of Industries

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