Posted Apr 13, 2018 7 views
Duties and Responsibilities:
- To make appointments and book patients in when they arrive for an appointment in accordance with the practice appointment system and to provide a helpful and friendly service to patients ensuring that the reception area is tidy and welcoming. To answer telephones promptly ensuring that all in-coming lines are covered at all times.
- To comply with the practice protocol for the printing of prescription requests and queries.
- To comply with the practice procedure for the registration of new patients, temporary patients, private patients and those seen as emergency or immediately necessary.
- To comply with practice protocol for the collection of results from the hospital on a daily basis and advise patients of any action/advice requested by the GP.
- To follow practice procedure regarding letters that arrive at the surgery either externally by post or internally from the hospital.
- To comply with the protocols in place at the practice for the scanning/indexing and workflow of correspondence.
- To comply with the protocol for deducting patients who have moved out of the practice catchment area and to follow the procedure for making up records for a new patient when their medical records are received from their previous surgery.
- To comply with all relevant practice procedures, regulations and protocols and to maintain confidentiality at all times with particular reference to patient records.
- To liaise with the Office Manager and/or Practice Manager when required and follow instructions from them when necessary.
- To act as receptionist to a named GP or nursing team.
- To undertake any other duties as deemed appropriate by the Practice.
Job Details
Hashmanis Hospital
Hashmanis Hospital - the name that has stood for excellence in eye care since decades, has moved to a new, state-of-the-art facility. Our new home is one of the most advanced eye hospitals ever constructed in Karachi. Hashmanis Hospital treat equally to all patients with ful care and also contribute to update latest trend and research in eye treatment to the ophthalmic society in the town. Philanthropic support is critical in allowing us to fulfill our mission of providing quality patient care, training new generation of ophthalmologists and performing cutting edge research. Our main focus is the treatment and care of patients with a wide range of eye problems from common complaints like cataracts to rare conditions which need treatments with special care and expertise. If you are coming to Hashmanis Hospital for a clinic appointment or for day surgery, we hope that this information will be useful for you. If you find it difficult to get information, or have any other sort of problem while being treated at Hashmanis, you can contact our Patient Advisory & Liaison Service (PALS).
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