1.         Develop understanding and good will with the guests. Providing highest possible level of service to achieve highest guest satisfaction.

2.         Assist Restaurant Manager in all areas of restaurant.

3.         Schedule, train and supervise supervisors and Waiters.

4.         Cover shifts and assist servers on floor during meal periods

5.         Assist with developing menus.

6.         Responsible for maintaining sanitation, cleanliness & hygiene standard.

7.         Helping guests to choose suitable menus.

8.         Ensure that customer is given efficient personalized service according to their choice.

9.         Report & control breakage and losses in the outlet

10.      Ensure immediate action on customer complaints both to the satisfaction of the customer and the protection of the Hotel, before the customer leaves the Restaurant. 

11.      Ensure maintenance of log book for the purpose of recording and disseminating pertinent information and instructions to all concerned.

12.      Inform customers about F & B promotions and banquet functions to apprise the customer accordingly.

13.      Set a personal example for the associates by consistent and impartial behavior in all personnel matters, including discipline through respect.

14.      Perform any other function as may be assigned by the management.

15.      Provide necessary feedback on all important activities to the Restaurant Manager / F & B Manager.

16.      Abide by the policies, rules and regulations of the Hotel on various issues / matters and Marriott Standard Operating Procedures.

17.      Check personal hygiene and be well groomed in appearance by wearing a smart, clean and tidy dress with a name tag.

18.      Maintain a professional image and be friendly and cheerful under all circumstances.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Department:
Marriott Hotel - Karachi
Job Location:
Civil Lines, Karachi, Pakistan
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Apr 17, 2018
Posting Date:
Mar 16, 2018

Hashoo Hotels

Hospitality · More than 5000 employees - Karachi

Established in 1960 by a young and enterprising Mr. Sadruddin Hashwani, the Hashoo group initially operated as a trading enterprise. Through its founder's vision, strategic direction and unwavering commitment, the Hashoo Group has emerged as Pakistan's premium conglomerate with a diversified international business portfolio. From its humble origins in cotton trading, the Hashoo Group business interests today span the globe and encompass hospitality, oil and gas exploration and production, information technology, investment, minerals, ceramics pharmaceuticals, travel and tourism, real estate and commodity trading business. The Hashoo Group of companies has in its fold, as owner and operators, the Pearl Continental Hotels and Marriott Hotels brands with presence in all major cities of Pakistan and Ocean Pakistan Limited, a prestigious Oil and Gas exploration and production company.

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