Follow-up on missing support and BTC letters of the daily transfer and arrangement to make this operation smooth and steady through follow-up and with Front Office.
Ensure accurate billing/invoicing of his assigned accounts.
Reconciliation of each and every account at least twice in a month.
Processing of all Travel Agents Commissions and Adjusting Entries of assigned accounts.
Prompt response on all inquiries from guests, companies, banks and financial institutions. In case of any confusion communicating the said matter to some senior official for understanding.
Assistance to Assistant Credit Manager in maintaining proper credit policy and procedures.
Filing of reminders and invoices of assigned accounts along with all other related working papers in the concerned files.
Prompt communication of discrepancies to Assistant Credit Manager/Credit Manager, if fond in daily posting and invoicing.
Assistance to other departmental associates in achieving the daily as well as monthly tasks to achieve said standards of performance.
Preparation of morning report and Trial Balance for submission to Head Office in absence of other concerned associate.
Follow-up calls for collection of outstanding balances to the assigned accounts and personal visits if required.
Ensure the attendance in 15 minutes morning briefing and other departmental training sessions in case of nomination.
Ensure the cleanliness of the surroundings, especially desk/workplace to keep integrity and ambience/décor of the office.
Any additional responsibility assigned by Assistant Credit Manager/Credit Manager.