Duty Manager

Hashoo Hotels Verified

Islamabad , Pakistan

Posted Feb 01, 2018 1651 views

PKR. 25,000 - 40,000/Month

Apply For This Job

Close
or

Job Description

  • Reports to Front Office Manager/Assistant Front Office Manager.
  • The Duty Manager provides day to day supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager or Asst. FOM in accordance with the objectives, performance and quality standards established by the Hotel. Duty Managers are also expected to assist the Front Office personnel in following;
  • Room’s situation in the hotel
  • Staff on duty
  • Reports and log book entries from the last shift.
  • Correspondence regarding current shift.
  • List of arriving and departing of the day.
  • Group arriving and departing of the day.
  • Read log books for actions and follow ups.
  • Notify operator of your presence for paging.
  • Identify if any guest is patient and send flowers.
  • Checks on the general appearance of the Front Office Staff.
  • Maintain friendly and courteous relationship with all hotel guests to ensure a comfortable stay.
  • Work Closely with Reservation Manager, Credit Manager, Guest Relations Manager, Housekeeper and front desk GSOs for better results.
  • Closely monitor the check in and check out procedure to ensure the smooth operation.

Attend all guest complaints immediately and intimate corrective measures and ensure guest satisfaction

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Department:
Marriott Hotel - Islamabad
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Feb 15, 2018
Posting Date:
Feb 01, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Hashoo Hotels

Hospitality - Islamabad

Established in 1960 by a young and enterprising Mr. Sadruddin Hashwani, the Hashoo group initially operated as a trading enterprise. Through its founder's vision, strategic direction and unwavering commitment, the Hashoo Group has emerged as Pakistan's premium conglomerate with a diversified interna ...Read More