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Hostess / Receptionists

A hostess will performs a first tier job; this means that any Guest coming into a restaurant of our hotel will be greeted by a hostess initially. Possessing the role of first contact, a hostess' position is extremely important as a Guest will deem rest of the hospitality setting good or bad as initially portrayed.

Having established that a hostess’ work is pivotal to the success of our services standards in restaurants, they must understand the importance of etiquettes and service standards, the ability to take directions and work in a team environment.

Hostesses need to be able to work around difficult situations and must possess exceptional communication, organizational and problem solving abilities with a Presentable good looking personality.

· Greet guests personally as they enter into the Guest Area

· Receive and record dining reservations on the telephone

· Ensure setup of dining and service areas as per Brand Standards

· Offer appropriate seats using truly personable demeanor

· Politely request guests to wait in waiting area if no table is available

· Ensure neatness and cleanliness of stations

· Present menus, make recommendations and take orders

· Ensure quantity of food is sufficient for the number of guests

· Relay orders to kitchen ensure service of food timely and accurate

· Maintain clean and organized tables and work area

· Assist room service/”Happy to Help” staff when needed

· Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant

· Resolve guests’ concerns in a prompt manner

· Prepare beverages when needed

· Liaise between staff and guests to ensure great service

· Order table linens, napkins and other dining room supplies

· Keep checking guest’s lists, staying guests and walk-ins for accurate billing instruction.

Skills

Tracking System Monitoring Delivery Objects

Job Details

Job Channel:

Women Jobs

Industry:

Hospitality

Functional Area:

Secretarial, Clerical & Front Office

Total Positions:

4 Posts

Job Shift:

Rotating

Job Type:

Full Time/Permanent

Department:

Pearl-Continental Hotel Bhurban

Job Location:

Murree, Murree, Pakistan

Gender:

Female

Age:

18 - 30 Years

Minimum Education:

Intermediate/A-Level

Degree Title:

Hospitality School Education is Preferred

Career Level:

Entry Level

Minimum Experience:

Fresh (Experienced Candidates will be given preference)

Apply Before:

Jan 23, 2017

Posting Date:

Jan 03, 2017

Hashoo Hotels

Hospitality · More than 5000 employees - Murree

Established in 1960 by a young and enterprising Mr. Sadruddin Hashwani, the Hashoo group initially operated as a trading enterprise. Through its founder's vision, strategic direction and unwavering commitment, the Hashoo Group has emerged as Pakistan's premium conglomerate with a diversified international business portfolio. From its humble origins in cotton trading, the Hashoo Group business interests today span the globe and encompass hospitality, oil and gas exploration and production, information technology, investment, minerals, ceramics pharmaceuticals, travel and tourism, real estate and commodity trading business. The Hashoo Group of companies has in its fold, as owner and operators, the Pearl Continental Hotels and Marriott Hotels brands with presence in all major cities of Pakistan and Ocean Pakistan Limited, a prestigious Oil and Gas exploration and production company.

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