1. The restaurant manager input on menu suggestions is important to the restaurant and Executive Chef.
2. She/he is also responsible for making the Restaurant operation a profitable one.
3. Delegates responsibilities well.
4. Develops a professional services team.
5. Gives staff positive feedback on their job performance.
6. Practice Open Door policy with his staff.
7. He is known as being fair and demanding in the job performance of his staff.
8. He should be excellent trainer and conduct continues training sessions.
9. Continuously verifies that his guests are receiving the service outlined in the standard.
10. Communicates well with his guests upon their arrival and departure whenever possible.
11. Ensures that his staffs know their product well and are able to suggest menu items to the guest. He also ensures that his staff learned up-selling techniques to result in higher average check.
12. Encourages the Chef to communicate with the Restaurant guest.
13. Ensure that Guest are always seated at clean and fully set up tables.
14. Ensure that restaurant is impeccably clean.
15. Ensure that the room is always at the right temperature, taking into consideration the guest comfort.
16. Controls the expense.
17. Creatively set up displays and buffets in accordance with the Executive Chef’s specifications.
18. Knows the actual budget figures for sales and costs.
19. Personally greets guests upon their arrival and departure whenever possible
Established in 1960 by a young and enterprising Mr. Sadruddin Hashwani, the Hashoo group initially operated as a trading enterprise. Through its founder's vision, strategic direction and unwavering commitment, the Hashoo Group has emerged as Pakistan's premium conglomerate with a diversified international business portfolio. From its humble origins in cotton trading, the Hashoo Group business interests today span the globe and encompass hospitality, oil and gas exploration and production, information technology, investment, minerals, ceramics pharmaceuticals, travel and tourism, real estate and commodity trading business. The Hashoo Group of companies has in its fold, as owner and operators, the Pearl Continental Hotels and Marriott Hotels brands with presence in all major cities of Pakistan and Ocean Pakistan Limited, a prestigious Oil and Gas exploration and production company.