Posted Jan 29, 2018 93 views
Key Responsibilities:
· To follow proper payroll procedures.
· To actively participate in the day to day security operations of the property to ensure the safety and security of all guests, employees and property.
· To patrol the interior and exterior of the hotel and confront any situations or persons that requires investigation.
· To handle and document guest and employee accidents, valuable left unattended in room or other areas, noise complaints, and prostitutes.
· To assist any guests with friendly, warm, attentive and tactful service.
· To implement all policies, procedures, instructions regarding security and safety.
· To assist in implementing preventive safety and security programs.
· To investigate crimes committed against the hotel, guests, and employees.
· To document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
· To assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
· To remain informed of current and amended laws, employee’s handbook, job description, fire and evacuation procedure, lost and found procedure, joiner procedure, and all new policies and procedures which may be issued from time to time by the management.
· To take an active role in the implementation of the hotel's fire plan including all technical equipment and the roles each employee/fire warden plays.
· To assist in training all new security officers.
· To control the keys, lock system, alarm system, and fire protection system.
· To make recommendations to the superiors in security related matters.
· To respond properly in any hotel emergency or safety situation.
· To maintain self-discipline according to the requirements of the hotel’s and department’s standards.
· To work an extended shift, with days off and vacations cancelled in the event of an emergency.
· To observe grooming policy as laid out in the employee’s handbook, as well as those set out by the CSO.
· To cooperate with superiors and fellow officers during the tour of duty to enhance better team-work.
· To cooperate efficiently with all departments within the hotel directly or indirectly involved with the Security Department.
· To be positive and punctual when attending daily briefings or meetings in order to carry out job to specification.
· To carry out administration daily as assigned during the tour of duty by the
· CSO or his designate.
· To work on any shift based on operation requirement except overnight shift.
· To conduct checks on employees leaving the staff entrance daily and locker checks whenever required.
· To perform other tasks or projects as assigned by hotel management and staff.
Job Details
Hashoo Hotels
Established in 1960 by a young and enterprising Mr. Sadruddin Hashwani, the Hashoo group initially operated as a trading enterprise. Through its founder's vision, strategic direction and unwavering commitment, the Hashoo Group has emerged as Pakistan's premium conglomerate with a diversified international business portfolio. From its humble origins in cotton trading, the Hashoo Group business interests today span the globe and encompass hospitality, oil and gas exploration and production, information technology, investment, minerals, ceramics pharmaceuticals, travel and tourism, real estate and commodity trading business. The Hashoo Group of companies has in its fold, as owner and operators, the Pearl Continental Hotels and Marriott Hotels brands with presence in all major cities of Pakistan and Ocean Pakistan Limited, a prestigious Oil and Gas exploration and production company.
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