Apply For This Job

Close
or

Job Description

  • Keeping the reception area clean & tidy and maintaining a consistent presence at the desk.
  • Billing treatments accurately and on time, cross charging to Club members and ensuring required discounts and offers are applied.
  • Ensuring treatments are collected on time and dealing with any issues rapidly and in a professional manner.
  • Preparing guest schedules for the next day’s arrivals, making sure the treatments booked are accurate and booked in a suitable time frame.
  • Having knowledge of the type of treatments available and be able to give advice on treatment procedures and contra-indications. Use initiative when dealing with guests who have contra-indications to find suitable alternatives.
  • General administration duties including ensuring the required information and items needed are replenished and ready for use.
  • To communicate relevant information to the Therapists, Spa Manager and senior team.
  • Ensure required Health & Safety and daily checklists are completed and recorded appropriately.
  • Demonstrate high levels of customer service and satisfaction by going the extra mile and exceeding expectation.
  • Assist the Spa Manager with utilizing therapist space and rota management.
  • Carrying out any other reasonable tasks allocated by Management.
  • To answer phone calls.
  • To make sure customers have a pleasant experience while at the spa, starting from when they walk in the door until they exit the premises.

Job Details

Job Channel:
Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Pearl Continental Hotel - Lahore
Job Location:
The Mall, Lahore, Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Apr 11, 2019
Posting Date:
Mar 11, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Hashoo Hotels

Hospitality - Lahore

Established in 1960 by a young and enterprising Mr. Sadruddin Hashwani, the Hashoo group initially operated as a trading enterprise. Through its founder's vision, strategic direction and unwavering commitment, the Hashoo Group has emerged as Pakistan's premium conglomerate with a diversified interna ...Read More