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Job Description

Training Needs Analysis and Planning

  • Identify training and development needs of staff throughout the organization using a training need analysis survey.
  • Produce a resourced annual training plan in coordination with department heads based on training needs identified for staff members and organizational aims and objectives

 Training Provision

  • Develop, co-ordinate and maintain a suite of in-house training courses, workshops etc to be delivered on a rolling programme, including induction and management skills courses.
  • Develop ad hoc training provision as required.
  • Oversees on-the-job training of the employees
  • Organizes and coordinates training of employees for courses conducted outside the hotel
  • Organizes the training programs in property arranged by corporate office
  • Carry out course evaluation and analysis and act on feedback where necessary to ensure high quality service provision and continuous improvement.
  • Commission and oversee delivery of training courses etc by external providers where appropriate, securing best value for money.
  • Participates in developing and implementing programs to ensure employee security and safety

 Training Delivery

  • Deliver in-house training courses, sessions and workshops and support delivery by head office when necessary.
  • Deliver and coordinate English Language Classes for the employees
  • Deliver guest courtesy training
  • Keep up to date with developments in training styles, techniques and resources to ensure appropriate and effective training delivery.

Staff Management

  • To support and manage the Training Coordinator
  • To develop Training coordinator


  • Performs related duties and special projects as assigned
  • Reviews training policies, procedures and practices, recommends improvements to management
  • Develops and maintains hotel’s training library and coordinates acquisitions with training departments
  • Conducts orientation of newly hired managers

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Pearl Continental Hotel - Lahore
Job Location:
No Preference
25 - 45 Years
Minimum Education:
Degree Title:
Training and Development Expertise
Career Level:
Department Head
3 Years - 5 Years
Apply Before:
Nov 25, 2018
Posting Date:
Oct 25, 2018
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Hashoo Hotels

Hospitality - Lahore

Established in 1960 by a young and enterprising Mr. Sadruddin Hashwani, the Hashoo group initially operated as a trading enterprise. Through its founder's vision, strategic direction and unwavering commitment, the Hashoo Group has emerged as Pakistan's premium conglomerate with a diversified interna ...Read More

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