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Job Description

Roles and Responsibilities:

  • Comprehend the training objectives and derive learning outcomes by designing /reviewing training material/manuals and conduct training sessions in close coordination with supervisor.
  • Use a variety of training techniques to build the technical competencies of reception within given time.
  • Manage, support, and evaluate the professional grooming and development of trainees.
  • Manage trainees’ progress evaluation (Pre, Post, Formative & Summative) and submit reports (hard & soft copies) to the supervisor within a week of evaluation and update results in MIS accordingly.
  • Ensure the proper management of trainees in reception skills workshop.
  • Attend management meetings as and when required.  
  • Be up to date with contemporary knowledge and skills of all departments of the Hospitality industry through reading relevant journals, browsing etc.
  • Develop theoretical and hands-on training schedules to ensure efficient utilization of resources.
  • Follow the company policies and procedures and adhere to the guidelines set by the management.
  • Acknowledge trainees, management, and other stakeholder’s feedback.
  • Manage and organize the training equipment or resource material.
  • Perform any other assignment given by the management from time to time.

Required Qualification and Experience

  • Professional education i.e., Diploma in Restaurant Management.
  • Graduate (in case of intermediate he/she should have supervisory level experience in 3–5-star hotel and if matriculate he/she should have 5 years supervisory level experience in room division)
  • Active and having a good sense of humor to motivate adults for learning and change behavior.
  • At least two to three years of experience in relevant field.
  • Training delivery experience would be preferred.

Soft Skills

  • Teamwork, Communication, Presentation, IT skills, Management Skills


Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Apr 23, 2021
Posting Date:
Apr 20, 2021
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