Posted Sep 08, 2021 14 views
- We provide training in our domain (maximum 3 months) and develop the skills through continues learning program
- Our services to USA clients are 24/7, thus selected and hired candidates will be working in 3 rotating shifts (First shift from 10:00 am to 7:00 pm, second shift from 6:00 pm to 02:00 pm, and third shift from 02:00 pm to 10:00 pm)
- Candidates can apply for any shift
- Second and third shift employees will be working from home and will be rewarded an attractive and special allowance for these shifts
- Services will be rotating in shifts as per need and priority of the business
- At least first month employees will be working in first shift
- Employees has to sign a commitment bond in order to make sure long term stay with the company
- Employee will be provided complete training on domain and required skills
You will be
- Providing BPO services to our Clients at USA
- Preparing analytical reports for clients using excel or MS Office
- Providing support to clients by effective communication (Email using Outlook, MS teams etc.)
- Completing daily assigned tickets (doing analysis and data entry)
- Maintaining accuracy and speed for the data entry assignments
- Effective communication / Interacting with clients and internal team
- Discussing complicated matters with the Manager and team leaders effectively to settle and understand the important issues.
- Making strategies and ensuring for minimizing the number of mistakes or errors, being observed and monitored on daily basis.
- Responsibility also includes carrying out the professional services and doing business and analytical research and analysis.
- Providing effective client service such as handling complicated queries, issues, complaints, and questions.
- Managing & completing work on daily basis
- Setting the effective goals aiming for better quality services, high speed and efficiency.
- Covering backup support of other team members in order to meet daily targets and client satisfaction
- Ensuring better collaboration, motivating and inspiring the team
- Ensuring to learn quickly and participate in continues learning programs and passion to learn new things
Skills
Job Details
Hazen Logix Pvt. Limited
Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers’ successes and faiths.
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