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Job Description

  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • A patient and empathetic attitude
  • Strong time management and organizational skills
  • Adaptability and flexibility
  • Comfortable working in fast-paced environments
  • Troubleshooting skills, either basic or advanced, depending on the role and industry
  • Computer literacy
  • Phone skills, including familiarity with complex or multi-line phone systems
  • In-depth knowledge of a company’s products and/or services
  • Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
  • Ability to speak multiple languages, especially those common among callers
  • Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
  • Proficiency in English speaking is a MUST as the candidate will be answering and directing calls.
  • This will be one of the major duties. If needed, when not busy, the candidate should be able to assist in making follow-up calls to assist and help the procurement team as well.
  • Multi-Tasker.
  • Enthusiastic.
  • Energetic.

Preferable if had any previous experience of working as CRO or CSR, in US Or UK campaigns or had work in a multinational organization.

Office Timing:

06:00 pm To 03:00 am.  Nov-Mar

05:00 pm to 02:00 am.   Mar-Nov

Job Details

Industry:
Total Positions:
7 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Dec 29, 2021
Posting Date:
Nov 28, 2021

Work Environments

Supervisor’s gender:
Either
Percentage of female coworkers:
10-19%
Flexible work time:
No
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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HD Staffing Solutions (SMC-Private) Limited

Consultants · 101-200 employees - Lahore

HD Staffing Solutions (SMC-Private) Limited

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