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Posted Nov 28, 2021 6 views
- Strong communication, both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Troubleshooting skills, either basic or advanced, depending on the role and industry
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
- In-depth knowledge of a company’s products and/or services
- Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
- Ability to speak multiple languages, especially those common among callers
- Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Proficiency in English speaking is a MUST as the candidate will be answering and directing calls.
- This will be one of the major duties. If needed, when not busy, the candidate should be able to assist in making follow-up calls to assist and help the procurement team as well.
- Multi-Tasker.
- Enthusiastic.
- Energetic.
Preferable if had any previous experience of working as CRO or CSR, in US Or UK campaigns or had work in a multinational organization.
Office Timing:
06:00 pm To 03:00 am. Nov-Mar
05:00 pm to 02:00 am. Mar-Nov
Skills
Job Details
Industry:
Functional Area:
Total Positions:
7 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Dec 29, 2021
Posting Date:
Nov 28, 2021
HD Staffing Solutions (SMC-Private) Limited
Consultants · 101-200 employees - Lahore
HD Staffing Solutions (SMC-Private) Limited
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