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Posted Feb 02, 2021 9 views
- Act as the initial point of contact for all computer and system-related concerns from clients or other employees
- Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction
- Assist management in creating training materials on computer troubleshooting and usage
- Organize and file documentation and instructional guides for computer hardware
- Maintain a working log detailed all required system updates, as well as date of completion
- Attend virtual meetings with clients to analyze, troubleshoot and diagnose hardware or software problems.
- Resolve technical issues related to network interruptions
- Actively update, maintain and monitor all aspects of computer networks
- Experience installing and configuring computer systems and applications
- Experience with Cloud, Server, VOIP, website, IOS, and Android Application Management
- Ensure the security of an organization’s IT database by performing backups and updating security protocol
- Professional written and interpersonal skills are essential when communicating with a co-worker, customers, and clients
- Maintain detailed reports listing requests to technical assistance, steps taken to resolve them
- Must maintain a log of ticket generation and problem-solving.
- Collaborate with programmers, developers, and designers to achieve set objectives
- Bachelors in IT a MUST and 2-3 years of experience.
- English proficiency is MUST
Shift Timing:
06:00 pm to 03:00 am.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Mar 01, 2021
Posting Date:
Feb 02, 2021
HD Staffing Solutions (SMC-Private) Limited
Consultants · 101-200 employees - Lahore
HD Staffing Solutions (SMC-Private) Limited
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