Posted Feb 04, 2020 24 views
Healthwire is a high growth health-tech company. We are looking for enthusiastic Field Support Executive to join our Operations Team
Responsibilities:
• Contact existing customers to inform them about new modules and to check if they are satisfied with our services
• Assist the sales team in handling after sales services of the existing clients.
• Make recovery visits as well as follow up visits to deactivated customers to re activate their account
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet target
Requirements:
• Ability to learn about products and services and describe/explain them as well as handle complaints
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus
• Unquenchable thirst to learn and grow
• Tech savvy, highly motivated, self-starter, team player
Job Details
Healthwire Private Limited
Healthwire is a Technology company on a mission to improve access to healthcare in Pakistan. We are using technology to empower patients and make practices more efficient. We are increasing access to healthcare by digitizing patient health records and by making clinics paperless
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