Operations Executive

Healthy Space Pvt Ltd. is seeking a motivated and experienced Operations Executive to manage and streamline daily operational activities effectively at multiple locations including Kahna Kacha Road, Lahore and Korangi Industrial Area, Karachi. The successful candidate will play a pivotal role in coordinating operations across various departments, ensuring high standards in workflow, inventory management, and customer service. This role requires a professional with excellent communication skills, strong analytical thinking, and an ability to work efficiently under pressure. The position demands an individual who is proactive in identifying operational challenges and adept at implementing process improvements to support the company's growth objectives. The Operations Executive will be responsible for supervising operations staff performance and attendance without managing a formal team, maintaining operational discipline and compliance with company policies, and assisting senior management in executing operational strategies. This position requires frequent visits to operational sites to ensure adherence to company standards and to support smooth coordination between sales, warehouse, logistics, and technical teams. The ideal candidate must have at least three years of relevant experience, preferably in retail, FMCG, water solutions, or field operations, and must demonstrate advanced skills in reporting, data analysis, and inventory control.
Responsibilities

• Oversee and coordinate daily operational activities to ensure consistent and efficient workflow across multiple locations.
• Monitor field staff performance, attendance, discipline, and productivity while fostering a positive work environment.
• Collaborate closely with sales, warehouse, logistics, and technical teams to support timely and accurate execution of operational tasks.
• Manage inventory and stock handling processes, ensuring correct documentation and reporting of stock movements and levels.
• Maintain comprehensive operational records, reports, and documentation to provide accurate and timely information to management.
• Address and resolve customer operational complaints promptly to maintain high levels of customer satisfaction.
• Conduct regular inspections and visits to outlets, operational sites, and field locations to enforce compliance with company standards and policies.
• Implement and monitor operational policies, procedures, and standard operating procedures to optimize operational efficiency.
• Track and analyze operational costs and identify opportunities to improve efficiency and reduce wastage without compromising quality.
• Coordinate operational support with vendors, suppliers, and internal departments to ensure smooth business operations.
• Enforce workplace discipline, safety protocols, and professional conduct at all operational sites to maintain secure and productive environments.
• Prepare detailed daily, weekly, and monthly operational performance reports for review by senior management to support strategic decision-making.
• Assist management with the development, planning, and implementation of operational strategies to enhance business performance and growth.
• Respond effectively to emergencies or operational disruptions by providing quick solutions and maintaining business continuity.
• Utilize proficiency in MS Office applications, especially Excel, to perform data analysis and generate informative reports that drive process improvements.