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Job Description

·         Hands on experience to any of the retail management software. E.g. Candela, Microsoft RMS, etc.

·         Installing and configuring computer hardware operating systems and applications

·         Monitoring and maintaining computer systems and networks

·         Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues

·         Troubleshooting system and network problems and diagnosing and solving hardware or software faults

·         Replacing parts as required from stock or from local market.

·         Visit local markets for particular hardware and accessories as per requirements

·         Providing support, including procedural documentation and relevant reports

·         Following diagrams and written instructions to repair a fault or set up a system

·         Supporting the roll-out of new applications

·         Setting up new users' accounts and profiles and dealing with password issues

·         Responding within agreed time limits to call-outs

·         Working continuously on a task until completion (or referral to third parties, if appropriate)

·         Prioritizing and managing many open cases at one time

·         Testing and evaluating new technology

Conducting electrical safety checks on computer equipment, etc.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Shabbirabad, Karachi, Pakistan
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Feb 09, 2018
Posting Date:
Jan 09, 2018
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Retail · 11-50 employees - Karachi


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