Duties and responsibilities: 

  • Managing incoming and outgoing calls and customer service inquiries.
  • Sharing monthly updates with the existing clients, receive and share their feedback with the Management.
  • Acknowledging and resolving customer complaints.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Able to have a good conversation in English & Urdu Language with customers on the phone line.
  • Able to handle customer queries and complaints in the best way possible
  • Able to meet monthly targets.

 What We Offer: 

  • Selected candidates will be offered an attractive incentive other than basic salary.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Dec 15, 2019
Posting Date:
Nov 14, 2019

HibaLife Pvt Ltd

Business Development · 1-10 employees - Karachi

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